The business
Uniflex runs dispatch for truck owner-operators: finding loads, negotiating with brokers and handling paperwork, so drivers can keep driving. It is a relationship business, and the website has one job, which is turning a driver's interest into a quote request or a call.
What we built
The public site
- A clear offer aimed at owner-operators, with quote requests and call-to-dispatch on every screen
- Service breakdowns: dedicated dispatch, load booking and rate negotiation, paperwork
- A “how it works” flow and the credibility signals drivers look for before trusting a dispatcher
The CRM
Behind the site sits a CRM built for the dispatch team, at its own sign-in. Enquiries from the website land in one place instead of across phones and inboxes, so no lead is lost between a form fill and a first call.
Why pair them
A marketing site that generates leads the team cannot track just moves the problem downstream. Building the site and the CRM together meant the path from first visit to booked driver was designed as one system.